Quality Assurance Business Partner (Operations)
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Quality Assurance Business Partner (Operations)
Country/Region: GB
City: Bristol
We have an exciting opportunity for an experienced Quality professional working within Babcock Mission Systems.
Make a difference with us
Mission Systems is transforming and we need you to support our key leaders in forging new paths, leading their teams through exciting and challenging change. You will work across our operation, working alongside business colleagues to ensure operational control, identify and lead improvement and provide strong Quality governance by acting as a customer advocate and through independent diligence.
The difference our new Quality Business Partner will make
To actively support the Quality transition journey in Babcock Mission Systems by ensuring management system control and improvement, root cause resolution achieved through the application of best-in-class Quality tools and guiding a strong customer-oriented Quality culture.
You will lead the full scope of Quality operational activity across the Mission Systems value stream and achieve Quality objectives by:
• Leading the development of all certified and mandated Quality Management Systems and approvals.
• Ensuring compliance, best performance and improvement of business systems and processes.
• Improving Quality performance by coordinating improvement initiatives and leading root cause resolution.
• Acting as a key customer advocate through collaborative relations.
• Ensuring a high Quality profile and engagement and the application of robust Quality methods.
• Working closely with the Head of Quality to develop and support Quality strategy, acting as deputy and a thought leader.
Who we’re looking for
This exciting opportunity will suit someone who is a dynamic, diligent and tenacious team player who has a background and interest in the improvement of quality in an organisation.
The role requires someone with leadership characteristics, comfortable communicating with members of senior management teams, providing clear and concise information and responding in an appropriate manner.
This would be ideal for an existing experienced quality professional in a similar role or someone looking to step up and take on this responsibility.
Experience
• A proficient quality assurance manager with considerable practical, hands-on experience in a related industry and be familiar with how quality applies throughout a product or service delivery lifecycle.
• Experience of implementing quality improvements and encouraging culture change within an organisation.
• Experience of managing a range of certified quality systems.
• An excellent working knowledge of continuous improvement methods, tools and problem solving techniques, and be able to provide guidance to others in their application.
Skills and attributes
• Strong attention to detail with the ability to interpret technical documentation.
• Self-motivated, and can work within a group or individually.
• Ability to understand engineering drawings, procedures and specifications of all disciplines.
• Have a flexible approach to workload.
• Computer literate with an understanding of MS Office and ERP applications.
• Good time management skills.
Education and qualifications
• ONC, HNC or NVQ Level 3 qualification in a quality, science or engineering discipline.
• Membership of a recognised quality institute e.g. CQI would be desirable.
• Certified lead auditor.
In return for your skill and passion, you’ll get:
• Flexible working
• Autonomy to perform the role
• The opportunity to make a real impact, partnering on an ambitious culture transformation programme within Babcock’s’ fastest growing business unit
As well as:
• Holiday entitlement: 25 days, plus bank holidays
• Pension scheme with employee pension contributions matched up to 8% of salary, with life assurance
• Our Babcock Rewards Platform allows you to choose from a range of benefits that best meet your needs, including: critical illness insurance, travel insurance, healthcare cash plan, dental insurance, childcare vouchers, bike scheme, shopping offers and discounts
• Employee Share Scheme
• Free, independent employee assistance programme, offering confidential information, support and counselling, 24 hours a day, 7 days a week, 365 days a year
• Professional memberships, personal development training and opportunities
• If you are a reservist in the armed forces, we provide up to ten days special paid leave in support of your training commitments
Where it all fits in:
Mission Systems forms a critical, and growing part of Babcock’s Marine organisation. As a trusted provider for global defence & security, we have a wide portfolio of best in class technical solutions that enable our customers to carry out their missions. It’s a really exciting and fast paced business carrying out a diverse range of activities. Mission Systems employs over 1,200 people across the UK and overseas with the largest sites based in Bristol, Plymouth and Ashchurch.
The Critical Communications Business Unit is over 200 personnel strong with in excess of 70% skilled Engineering staff. We have an ever increasing portfolio of opportunities and an ambition for success and to grow. We also embrace the multitude of internal employee networks support and foster diversity and inclusion within our Babcock team, connecting people across the business and empowering them to achieve their potential. Our Diversity and Inclusion strategy amplifies their influence.
Other need to knows:
• You must be able to achieve the appropriate security clearance level for this role
• We are happy to talk about flexible working. Please ask about alternative patterns of work at interview.
Application Guidance
Please let your line manager know that you’re applying for this vacancy. You should also let them know if you are attending an interview or assessment for a role.
Please note that you will not be able to access the vacancy details after the closing date so you may wish to keep a copy of this advert and any supporting documents for your records.
All applications should be made online. Please use a desktop PC or laptop to create your account, then you’ll be able to apply to jobs from mobile devices. If you experience difficulties, please click here. Recruitment correspondence is normally by email so please check your email account and spam folder regularly.
We are committed to building an inclusive culture and strive to attract talent who thrive in an inclusive and flexible working environment. If you have a disability or need any reasonable adjustments during the application and selection stages please let us know and will respond in a way that best fits your specific needs.
Armed Forces Covenant
We are proud to support the armed forces community by honouring the Armed Forces Covenant. We recognise the value that Serving Personnel, both Regular and Reserves, Veterans, Uniformed Cadet Instructors and Service Families contribute to our business and the United Kingdom. As part of the Covenant, Babcock offers Reservists and Uniformed Cadet Instructors up to 2 week’s special paid leave to help them meet their commitments. To find out more please click here.
Babcock International Group
For more than a century, Babcock has been trusted to deliver bespoke, highly skilled engineering services. We help customers in the UK and around the world to improve the capability, reliability and availability of their most critical assets within four market sectors; Marine, Land, Aviation, and Nuclear. We’re committed to providing a great employee experience in a supportive and engaging environment. You’ll benefit from excellent career and learning and development opportunities to ensure that you grow and achieve your full potential.
This role is within the Marine Sector of Babcock International Group, which delivers a wide array of complex through-life marine engineering services to defence and civil customers across the globe. These range from UK and international naval fleet support, commercial marine, engineering consultancy, weapons handling, equipment support, intelligence, cyber security and training.
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