Desktop and Deployment Engineer

ob Title: Desktop and Deployment Engineer

Location(s):  Harlow, Glenrothes or Remote/Hybrid Working model
 
Summary of Role:
 

Reporting to the Productivity & Desktop Manager. This new role is responsible for all technical aspects of the application and operating system deployment lifecycle.    This will include ensuring that a variety of applications, cloud connectors and plug-ins can be deployed unattended to physical and on premise and cloud hosted virtual workstations working in partnership with other functions and teams

Main Duties:

• Develop, test and maintain desktop image and software packages for distribution to user desktops, troubleshooting and resolving issues as they arise.

• Build and maintain images containing operating system and core applications for distribution to user desktops and virtual desktop infrastructure, troubleshooting and resolving issues as they arise.

• Maintain effective application packaging and OS deployment.

• Evaluate technologies, including assessing how they may be developed or deployed to enhance end user service

• Undertaking activities associated with Operational Incident, Problem and Change Management tickets

• Provide support for new business demand through Request for Service (“RFS”) or formally managed projects

Candidate Requirements:
Essential:

• Experience of Ivanti products and services

• Experience of deploying cloud workloads and Office365

• Creative communication and interpersonal skills

• Competent and qualified to at least MCITP, MCSE and Citrix CCE-V levels in appropriate / relevant technology

• Strong documentation and a disciplined, process-oriented approach to tasks.

• Experience of design/engineering in end user computing technologies including Systems Centre Configuration Management (SCCM) and Microsoft deployment toolkit

• Independent problem solving and self-directing ability

• Strong automation / scripting skills such as PowerShell, Python

• Experience with cloud native products

• Must be able to understand and apply policy to technical controls

• Strong verbal and written skills, an effective collaborator and able to build and maintain solid relationships

Desirable:

• Working knowledge and experience of design and reference architectures (AWS and Azure)

• Educated to degree level or relevant experience in an IT, science or engineering discipline